FAQ

Zero Dollar Receipt
How to Create a Zero Dollar Receipt
Mon, 13 Mar, 2017 at 2:09 PM
One Time Charge
Quick Charge
Fri, 17 Mar, 2017 at 12:09 PM
Late Fees
I will try and explain how late fees work - First the late fee program is NOT very good.     The late fees are set to post a late fee if the current mo...
Mon, 17 Apr, 2023 at 7:19 AM
Attachments
How to upload an attachment
Fri, 28 Apr, 2023 at 2:37 PM
Hap voucher errors
How to correct voucher errors
Thu, 6 Apr, 2017 at 9:58 PM
BLVD Collections Policy
How to process Collections
Thu, 6 Apr, 2017 at 10:00 PM
Adding Manual Payables - NON Avid Users
If you are a non Avid user and adding payables Manually - see attached for process. 
Thu, 20 Apr, 2023 at 11:43 AM
Special Claims - Vacancy Claims Documents & Checklist
How to process Special Claims for Vacancy - Guides and checklist attached. 
Thu, 20 Apr, 2023 at 3:29 PM
Clear Owner Sign Date
How to clear owner sign dates for unsubmitted certs.
Wed, 20 Dec, 2017 at 11:13 AM
Transfer a Resident from One Unit to Another
Use the attached document to walk you through a tenant transfer. 
Wed, 26 Apr, 2023 at 1:42 PM